Remote Support & Tools

Infobox Remote Support 

Some problems are easier to solve when we can see your screen and run through diagnostics and troubleshooting remotely. We can help you easily using the link called “Infobox Remote Support”or the red HELP button.

We will attempt to resolve problems remotely without disruption, however when an on-site visit is required, a technician will be dispatched to your location, usually within three hours.

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temp_img_2Free Download Tools

ZOOM Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

Adobe Reader -Many files on the Internet are downloadable in PDF (.pdf) format.

In order to view a PDF file, you must have Adobe Acrobat Reader installed on your computer. 

This format preserves the look and feel of the original printed page.


Adobe Flash Player -Adobe Flash Player is the standard for delivering high-impact, rich Web content.

Designs, animation, and application user interfaces are deployed immediately across all browsers and platforms,

attracting and engaging users with a rich Web experience.

System Mechanic -Finds and fixes over 30,000 different problems using intelligent live updates from iolo Labs 

SuperAntiSpyware -Detect and remove spyware, adware, malware, trojans, worms…

Malwarebytes for Home | Anti-Malware Premium | Free Trial Download

Service Pack 2 for Microsoft Office 2010  -Service Pack 2 (SP2) for Microsoft Office 2010 32-Bit Edition contains

new updates which improve security, performance, and stability. Additionally, the SP is a roll-up of all previously released updates. 

Firefox -Free internet browser.

Chrome -Free internet browser.

CutePDF -Convert to professional quality PDF files.

Skype -Messaging service.

Java -Java is a programming language and computing platform first released by Sun Microsystems in 1995.

There are lots of applications and websites that will not work unless you have Java installed